Product information
Order processing times:
Once your order is placed, please allow 1-3 business days for your order to be processed by our warehouse. Once processed, your order will be sent via the shipping option selected at checkout.
AU Standard: Metro 2-3 Business Days, Rural 3-7 Business Days*
AU Express: Metro 1-2 Business Days, Rural 2-5 Business Days*
Need to return your order for a refund?
Full Price Items: You have 30 days from the date of receipt to request a refund or exchange.
Sale Items: You have 14 days from the date of receipt to request a refund in-store or online. Please note, sale items can be exchanged in-store only.
Final Sale Items: Items marked as Final Sale, or purchased at more than 50% off the RRP, are considered Final Sale. These items are not eligible for refund, exchange, or gift voucher, unless they are deemed faulty.
Please allow 2-5 business days for your return to be processed.
